Shipping policy

Shipping & Delivery

We offer international delivery with UPS to most European countries.

Free Shipping

We offer free shipping on all orders above EUR 275.00.
Orders below EUR 275.00 will be charged a shipping fee of EUR 15.00.

Delivery Options and Prices

• UPS Access Point:
  Delivery within 2–4 business days – EUR 15.00
  You can choose your preferred UPS Access Point during checkout.

• UPS Home Delivery:
  Delivery within 2–4 business days – EUR 15.00
  The package is delivered directly to your address on weekdays.

• UPS Standard Home Delivery:
  Delivery within 2–5 business days – EUR 15.00

Delivery Time

Orders are usually shipped within 1–2 business days.
Delivery normally takes 2–5 business days, depending on your location and chosen shipping method.
During busy periods (such as sales or holidays), longer delivery times may occur.

Tracking

Once your order has been shipped, you will receive a tracking email with a link to follow your shipment.

Delayed or Missing Deliveries

If your package does not arrive within the expected timeframe, please contact us at webshop@sns-herning.com, and we will assist you as soon as possible.

ADDITIONAL SHIPPING INFO

Any customs or import duties are charged once the parcel reaches the destination country. These charges must be paid by the recipient.

Please note that we do not have any control over these charges, and cannot inform you what the cost will be, as custom policies and import duties and charges vary from country to country.

The recipient takes full responsibility of all postal charges, return shipment costs, customer charges or/and handling fees should they refuse to accept a parcel, due to import charges and/or taxes.

Please note that we cannot undervalue orders or mark them as gifts.