It is important to us, that you are 100% satisfied with your purchase. If not, feel free to return it within 30 days of receiving your order.
To get a full refund, please return in it's original condition: you cannot use the
garment(s), wash them or treat them in other ways, and please keep the signed hang tag intact.
The cost of the return is at your expense. You must notify us if your wish to return an item no later than 14 days after receiving your purchase, and return the item within 16 days thereafter. You must notify us via e-mail to: email@example.com.
DO YOU NEED HELP WITH YOUR RETURN LABEL?
Just send us an email to firstname.lastname@example.org with your order number and we will email you a DHL return label that you can print and attach to the package.
The price is EUR 31.00. We will deduct the EUR 31.00 from your refund.
Please fill out the Return form and we will issue a STORE CREDIT of EUR 31.00. This Store Credit code will be e-mailed to the account linked to your order.
RETURN TERMS & GUIDELINES
- All returned items must be unworn, unwashed, complete with original tag and/or packaging if applicable.
- We are not responsible for the return shipping costs of the items.
- All Items must be in original, resalable condition.
- Please make sure all returned items are well packaged, so as not to be damaged in the post.
- Please make sure all return packages are sent with a trackable, insured service.
- We cannot take responsibility for items damaged or lost in the return transit.
- Please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. S. N. S. HERNING is NOT responsible for any return custom charges made.
- Please make sure that the returns form is enclosed with your goods.
S. N. S. HERNING
Please mark your return box and Return form with your order number [EUR####].