It is important to us that you are 100% satisfied with your purchase. If not, feel free to return it within 30 days of receiving your order.
To get a full refund, please return in its original condition: you cannot use the garment(s), wash them or treat them in other ways, and please keep the signed hang tag intact.
The cost of the return label is EUR 15.00.
HOW TO MAKE A RETURN
You must notify us if you wish to return an item no later than 14 days after receiving your purchase, and return the item within 16 days thereafter.
Just send us an email to firstname.lastname@example.org with your order number and we will email you a DHL return label that you can print and attach to the package.
The price is EUR 15.00. We will deduct the EUR 15.00 from your refund.
RETURN TERMS & GUIDELINES
- The return label has to be purchased from us - to avoid import duties and secure delivery with us.
- All returned items must be unworn, unwashed, complete with original tag and/or packaging if applicable.
- All Items must be in original, resalable condition.
- Please make sure all returned items are well packaged, so as not to be damaged in shipping.
- Please fill out the return form and make sure that the return form is enclosed with your goods.
S. N. S. HERNING
Gaasdalvej 12, Troldhede
Please mark your return box and the return form with your order number [EUR####].